Terms & Conditions

1. Introduction

These Terms and Conditions (“Terms”) govern your use of the Book Holidayz website (bookholidayz.com) and the services offered by Book Holidayz Tours & Travels Ltd. (“Book Holidayz,” “we,” “us,” or “our”), a travel and tour company located in New Delhi, India. By accessing our website or booking a trip with us, you agree to be bound by these Terms. If you do not agree to all of these Terms, you may not use our website or book a trip with us.

2. Booking and Payment

• Booking: All bookings are subject to availability and confirmation by Book Holidayz. We reserve the right to decline any booking request.
• Pricing: Prices quoted are in Indian Rupees (INR) unless otherwise specified and are subject to change without notice. Additional taxes, fees, and surcharges may apply, as determined by the respective service providers or government regulations.
• Payment: Full payment is required at the time of booking unless otherwise stated. We accept various forms of payment, including credit cards, bank transfers, or other methods as specified on our website or agreed upon with you. Government taxes are not included in the price of the tour and must be paid separately.

3. Cancellations and Changes

• Tour Cancellations: Cancellation fees will apply depending on the time of notification before your departure date. These fees are outlined on the specific tour package you book and may vary.
• Flight Cancellations: Flight tickets booked through Book Holidayz are subject to the cancellation policies of the respective airline. We will make every effort to assist you with any airline-related cancellations, but any fees or penalties are the sole responsibility of the passenger.
• Changes: Changes to your booking after confirmation, such as travel dates, passenger names, or itinerary modifications, may be subject to additional fees depending on the service provider’s policies. We will do our best to accommodate your requests, but such changes are not guaranteed.

4. Unforeseen Circumstances

Book Holidayz reserves the right to alter or cancel your tour itinerary due to unforeseen circumstances beyond our control, such as weather, political unrest, acts of war, or airline schedule changes. We will make every effort to find a suitable alternative or offer a full refund if the changes significantly impact your trip.

5. Our Role and Liability

• Third-Party Services: Book Holidayz acts as a travel agent and does not own or operate the airlines, hotels, transportation providers, or other services included in your tour package. We are liable for our services but are not responsible for any shortcomings or issues with services provided by third parties.
• Limitations of Liability: Book Holidayz is not liable for any loss, damage, personal injury, or other incident arising directly or indirectly from your travel experience. You are responsible for obtaining any necessary travel insurance to protect yourself against such risks.

6. Travel Documents and Insurance

• Travel Documents: You are responsible for ensuring you have all necessary travel documents, including a valid passport, visas, and any required vaccinations, for your trip.
• Travel Insurance: We strongly recommend purchasing travel insurance to protect yourself against trip cancellation, medical emergencies, or other unforeseen circumstances.

7. Privacy Policy

Book Holidayz respects your privacy and is committed to protecting your personal information. Please refer to our separate Privacy Policy on our website for details on how we collect, use, and disclose your information.

8. Dispute Resolution

Any disputes arising out of or relating to these Terms or your use of Book Holidayz’s services will be governed by the laws of India and subject to the exclusive jurisdiction of the courts in New Delhi, India.

9. Entire Agreement

These Terms constitute the entire agreement between you and Book Holidayz regarding your use of our website and services.

10. Amendments

Book Holidayz reserves the right to amend these Terms at any time. We will post any changes on our website. Your continued use of our website or services following the posting of any changes constitutes your acceptance of the revised Terms.

11. Contact Us

If you have any questions regarding these Terms or our services, please contact us at info@bookholidayz.com

Please note: This is a sample Terms and Conditions document and may need to be adapted to meet the specific needs of Book Holidayz. It is recommended that Book Holidayz consult with a legal professional to ensure these Terms are compliant with all applicable laws and regulations.